Provide support to colleagues and collaborate with their peers to ensure the team are fully engaged and the needs of the customers are met.
Understand the needs of different customers and work with internal product management, technical & operations teams to ensure we deliver effective solutions to complex problems.Become a subject matter expert on Trading Analytics products and share knowledge with end users as well new hires to the team.They play a critical role partnering with internal groups such as product management, operations, technology, and sales to resolve problems or deliver product enhancements aimed at retaining existing customers and increasing revenues to the business. The client service team build and maintain strong relationships with customers in top-tier financial institutions on both the buy-side and sell-side, ensuring their requests are prioritized and resolved. The Trading Analytics team strive to deliver a best-in-class experience in product support, relationship management and customer communications. Increasingly complex trade processes continue to expand the need for performance data and actionable insights to support best execution.Įvolving global regulations also continue to drive increased scrutiny and market participants requirement for trusted partners who understands trade execution best practice and its impact on their compliance reporting obligations. Our sophisticated evaluation analytics for algorithms and smart order routers also provide execution quality reporting and trading intelligence to sell-side firms.
HS Markit Trading Analytics delivers cutting-edge quantitative tools which help brokers and asset managers synchronize trade execution quality management and meet regulatory compliance reporting needs.
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